Compare Zillow and Landed
For Buyers
Answer: Zillow is a Multiple Listing Services (MLS) aggregator while Landed is a referral fee network that enables broker-to-broker collusion with use of blanket referral agreements
Buying and Selling with Zillow
Zillow is an MLS Aggregator that allows buyers and sellers to list homes and find out what local homes are available for sale. Zillow aggregates home listing data from thousands of private MLS databases across the United States.
By making this otherwise unavailable information to consumers, Zillow creates a positive value-added experience with local results for the majority of available listings.
Zillow generates revenue with ads using Zillow Group’s Premier Agent and Premier Broker programs.
Zillow Pricing
Zillow does not offer paid services to consumers directly, instead, the portal generates revenue with ads and referral fees from real estate brokers.
Listing Services
- This Service Does Not Represent Sellers
Buyer's Agent Services
- This Service Does Not Represent Buyers
Zillow Editor's Review:
This review is focused on Zillow as an MLS aggregator, separate from the referral fee network (Zillow Premier Broker) and (Zillow Instant Offers). Two separate reviews are assigned to Zillow Premier Broker and Zillow Instant Offers programs. As an MLS aggregator, Zillow benefits real estate consumers with highly accurate MLS data and home value estimates.
Today, most consumers ready to buy or sell real estate begin their search on the Internet. This is a logical first step that can help identify similar properties, pricing budget to help make the correct decision about buying or selling real estate. Zillow is one of the main and most well-known sources of such information. Zillow analyzes property values, aggregates data and displays results that make sense to seasoned real estate professionals as well as newbie home buyers and sellers.
Undeniably, Zillow, has a great wealth of aggregate MLS property information, an easy-to-use interface, valuable neighborhood information, excellent user reviews and a wide array of real estate-related services, articles, and forums. Zillow is one of the top real estate platforms in the United States and will likely remain there with acquisitions of Trulia.com, Streeteasy.com, and RealEstate.com “mirror” platforms. The chances are that a consumer either buying or selling a home uses Zillow platform or one of its affiliates as part of their real estate transaction experience.
Zillow is technically free, but Zillow is funded with advertising and referral fees. Zillow advertising costs vary by ZIP code, cost per impression and Premier Broker referral fees are currently hidden from consumers. Agents that sign-up for their Premier Agent program "get in front of buyers and sellers in the largest online real estate network."
This fact ultimately means that real estate agent recommendations provided to real estate consumers by Zillow are biased. Those agents that pay Zillow for Premier Agent accounts consistently show up first in their search results without a clear indication of Premier status. Thus, an agency at the top may or may not be the best choice, yet Zillow implies to its users that it is.
As of 2019, Zillow has further turned to “broker mentality” against consumers with an introduction of Zillow Premier Broker and Zillow Instant Offers programs. Both of these programs effectively take Zillow into a middle-man real estate broker category, and away from an independent portal. Zillow had designed these programs to “trade consumers as leads” and push buyers and sellers onto a select group of real estate agents in exchange for hidden referral fees.
Unlike the Premier Agent program, where agents simply pay for ads, Premier Broker is a pay-for-play lead generator pipeline that qualifies consumers as a service.
This literally means that Zillow qualifies consumers into a commodity where agents buy that commodity; Zillow calls this a “flexible” payment option. Zillow CEO states that “it simplifies selling process because it de-risks the purchase decision for advertisers.” There is no upfront fee to brokers when they receive consumers info as validated leads, so there is no risk to the broker if they quote a consumer a "standard" commission – if the broker doesn’t get the business, they move on to the next validated lead with their overpriced commission offerings.
Like any other limited agent referral network of agents who are willing to pay “industry standard performance advertising expense” the only job for Zillow here is to push a few agents onto consumers en masse. With even a small percent success rate, each time Zillow converts consumers into leads, it receives thousands or tens of thousands in referral fees, typically set at 25%-40% of the commission. This business model is called reverse competition, where Zillow still refuses to acknowledge the exact amount in referral fees it receives from this new program.
The only way real estate agents are able to pay 25%-40% of their commission to Zillow is to either reduce service or jack up the price. Consumers should be careful not to provide their complete information to Zillow including name, email and a phone number in order to avoid being "sold as leads" to random real estate brokers.
Where does Zillow operate?
Buying and Selling with Landed
WARNING: Unlawful Kickbacks, Broker-to-Broker Collusion, False Marketing, Wire Fraud, Price Fixing.
Landed) is a broker-to-broker collusion scheme, where "partner agents" unlawfully agree to pay massive kickbacks to receive your information and engage in market allocation, consumer allocation, false advertising, unlawful kickbacks, wire fraud, and price-fixing practices in violation of, inter alia, 18 U.S.C. § 1346, 18 U.S.C. § 1343, 15 U.S.C. § 1, 15 U.S.C. § 45, 12 U.S.C. § 2607, 12 C.F.R. § 1024.14. As a consumer, you will always significantly overpay for Realtor commissions subject to hidden kickbacks and pay-to-play steering promoted in this scheme.
United States federal antitrust laws prohibit consumer allocation and blanket referral agreements between real estate companies.
Be smart; do not allow your information to be "sold as a lead" to a double-dealing Realtor in exchange for massive commission kickbacks paid from your future home sale, or your future home purchase.
Landed is a referral fee network designed to collect fees by matching consumers with local real estate agents willing to participate. Landed operates as a licensed real estate brokerage in California under BRE License #01988003, but it does not produce any services that are typically offered by real estate agents and does not represent consumers when buying or selling real estate in any State.
Landed targets financially constrained consumer groups (teachers for now, but it soon plans to expand services to other professionals such as registered nurses, etc.) with a 10% down payment assistance option to co-invest when buying a home in expensive cities like San Francisco, Denver, Los Angeles, and Seattle.
The origination price of using the program, however, is hidden in referral fees that the company receives from each transaction when consumers work with agents referred by Landed.
Instead of working with Laded referred agents, consumers can pay an origination fee equal to what the agent referral fee would have been: 0.75% of the total cost of the home.
For example, if a consumer were to purchase a $1 million home, the origination fee equal to $7,500 would have to be paid in order to secure $100,000 down payment assistance. If the required down payment assistance amount is less, the fee would still remain the same. For example, if a consumer only wants to secure $50,000 in assistance, the origination fee still equals to $7,500 because this fee is based on the overall home value.
Landed also uses a select group of mortgage lenders who are specifically approved by the program. It is unclear what incentives are provided to Landed by these providers, or if consumers are able to use their own mortgage lender.
Landed Pricing
Landed revenue comes from either an estimated 30% broker referral fees, or origination fees set at 0.75% of purchased home value.
Chan Zuckerberg Initiative (CZI) provides cash funds to run the program. The 25% of the appreciation (or loss) in the price of the home upon sale is returned to Chan Zuckerberg Initiative and re-invested back into a down payment support fund.
Listing Services
- This Service Does Not Represent Sellers
Buyer's Agent Services
- This Service Does Not Represent Buyers
Landed Editor's Review:
On paper Landed seems to have a great idea – to help essential professionals (starting with educators) build financial security near the communities they serve. Digging deeper into the actual model turns out to be much less effective - Landed is a California licensed real estate broker that collects an estimated 30% referral fee from all real estate agents that participate. This fee makes it hardly a free service for anyone since referral fees are inevitably passed down to consumers. More importantly, Landed drives consumers toward agents who systematically price their services to accommodate such fees, this process is known as kickbacks.
Landed assistance program itself may be beneficial, but the costs of origination are certainly real. Landed uses excessive referral fees as a way to hide origination fees. Why? Simply because having to pay $7,500 to secure $100,000 down payment assistance (that comes with many strings attached, as well as a lien) seems a lot less attractive, especially when this fee remains the same, regardless of the assistance amount actually required.
By charging this fee as a form of commission kickbacks, the company hopes that most consumers won’t realize that this fee even exists – it is just a referral fee, who cares? In this review, we will show you how this fee very much exists and why it matters. Consumers can save tens of thousands by avoiding non-competitive real estate commissions, even if the buyer (teacher) decides to opt-in into Landed assistance program and pay the origination fee out-of-pocket.
Buyer’s refunds are available in all areas Landed currently offers an assistance program. The only way to take advantage of these savings is by negotiating with highly competitive real estate professionals without any referral fee agreements in place.
Buyer’s agents never work for free, instead, they can financially compete for consumers by offering refunds in 40 States. This is a legal incentive that helps to lower the cost of owning a home and is a growing trend in the industry.
Real estate agents only sign-up with Landed referral network because the price of the referral fee can be easily incorporated into their client’s agreement with excessive commissions. Landed either requires the use of their network, or it requires an origination fee to be paid, there is no third option.
As a licensed real estate agent that doesn’t perform any real estate services or takes any responsibility for the transaction, it is not entirely clear how Landed is able to operate under the Business and Professions Code and RESPA.
Nonetheless, funds from Chan Zuckerberg Initiative fund is a real incentive that consumers are able to utilize in exchange for a 25% share of the investment gain or loss with Landed (if Landed contributes less than 10% down, the future appreciation/depreciation sharing also changes proportionally. For every 1% Landed contributes, Landed shares in 2.5% of the appreciation (or depreciation, if any.)
We used a random home valued at around $1 Million to generate these results (as of April 2019.) Among various savings offers from local agents, we found two highly reputable agents (including a VC-backed flat fee agent that aims to deliver savings to consumers.)
Among these results, one agent offers 65% rebate that yields a buyer’s refund amount estimated at $19,500 and another offers $9,950 flat representation fee that yields buyer’s refund amount estimated at $20,050.
For the purpose of this discussion, these competitive saving, in the form of a refund, are about $20,000 (assuming 3% buyer’s agent commission split offered by the seller’s agent.) Home buyers do not pay any taxes on the amount, the refund is always tax-free, similar to any other service refund.
Now, the buyer can take this refund check of $20,000 pay the Landed origination fee out-of-pocket set at $7,500 and still walk away with $12,500 in cash savings. Why? These savings agents are highly competitive and advertise their rates subject to 0% referral fees.
Using Landed referral network, in this case, means leaving $12,500 on the table. Instead, a teacher can easily engage a great competitive agent, receive $20,000 amount as a refund, and only pay origination fee out-of-pocket set at $7,500.
In this review, we separate issue to secure down payment assistance with an ability to negotiate a competitive refund with your agent subject to 0% referral fees. We bring this origination fee to full transparency so that there no illusion on how Landed service actually operates and why it steers consumers toward their referral network.
You, the teacher, have to take into account the fact that you pay all homeownership expenses, county taxes, maintenance, insurance, interest and closing costs (you pay the costs of ownership, but you don’t make any monthly payments to Landed.) As such, home appreciation you gain comes at a very high price, while the origination fee is something that you pay upfront, either out-of-pocket or with excessive commissions.
Is $7,500 origination fee a worthy expense to secure down payment assistance? You have to decide this.
This simple test aims to point out that $20,000 in buyers refund is available to buyers in this situation when working with the right local agents. When using Landed referral fee network agents, the refund amount is likely to be zero.
Moreover, non-competitive fees offered by Landed referred agents will become incorporated into a mortgage payment, and instead of the consumer getting a tax-free refund, these fees further incur mortgage interest for the duration of the mortgage.
Landed receives the second lowest score because this service is clearly biased toward high-priced real estate agents, as it aims to brush off the true costs of origination fees set at 0.75% of purchased home value, typically hidden in referral fee agreements.
Landed was presented the following questions prior to the review getting published, but Landed has not responded with any comments.
- Whenever the consumer approaches Landed, with their own buyer’s agent, what is the origination fee amount they would be required to pay in order to use the service?
- Are consumers able to negotiate a buyer’s refund in California with agents who are part of Landed referral network?
- What is the referral fee percentage or amount Landed charges real estate agents in the network?
- What happens in cases where the consumer is looking to buy FSBO listed home, where there is no listing agent and no buyer’s agent commission is offered by the seller?
Landed must be well aware of these issues, but continues to operate on pay-to-play methodology in order to collect origination and referral fees that needlessly make home buying and selling more expensive, while claiming that it makes homeownership more affordable.
Teachers should certainly not ignore Landed as an option, but with a full understanding that there may better terms available to them elsewhere for buyer’s representation, and that this program comes with high fees attached.