HomeVestors Reviews

SCAMMERS. Pry on the desperate

WE HAD A GREAT EXPERINCE WITH HOMEVESTORS; THEY WERE EXTREMELY PROFESSIONAL AND ACCOMODATING; I WOULD RECOMMEND THEM TO ANYONE WHO WANTS TO SELL THEIR HOME TO THEM.

Horrible people asked to be removed from their solicitation of homes to be sold too much should be a law against them

HomeVestors wasted our time. We entered into a contract with them to sell a house, and they made up an excuse last minute (after we’d already signed docs at the title company) that they had wanted to expand the number of bedrooms and couldn’t because of a city requirement. After the city confirmed in writing that they did not have a valid concern, they made up another excuse to not close. They wasted over a month of our precious time. Our contact, Jordan Edge, conveniently has a full voicemail box and can’t receive messages. Use anyone else. They are shady.

As I was considering selling my house, I responded to a mailing that I had received. A buyer came to my house and looked things over - not any kind of inspection - then went into her truck to come back with a figure. She did not actually give me a number, but said it was below $250K.

As I knew a house up the street had sold for $425K+, I knew my house was worth well in excess of what the buyer said. My house is one of a few brick homes in an older neighborhood within 3 miles of downtown and a 8 minute walk to a light rail system. I have personally had the following done in over 2 decades: wood floors refinished; slate floors in 3 rooms; granite countertops in kitchen and adjacent room; ceiling fans in kitchen & adjacent room; canned lights in kitchen, dining, & butler pantry; new hinges throughout house; new front & back mahogany doors; triple paned windows, solar shades on all windows, & velvet drapes in bedrooms, den, dining, & living room; crown molding throughout; oversized 14 SEER HVAC, insulation in attic, insulated ducts; irrigation system; extensive landscaping around skirt of house; working gas log fireplace & decorative chimney caps; etc. Their buyer said - with a straight face - all these touches were nice, but were not THAT important to an eventual buyer. After being blissfully ignorant of a provision used by close in neighborhoods to keep townhouse development out, she said that the market value of my house would be $350K.

The difference between their inaccurate estimation of MV and their offering price would be their holding costs (homes in my specific subdivision sell within 1 month, sometimes within a week) and their profit.

These people called me 4 times to follow up. When I told them I had never received an actual offer, they had the buyer contact me to tell me the offer was $233K. The buyer offered to list the house for sale for me at my estimation of $400K. After not knowing of a significant land use provision and not being aware of the market, I told her no.

I listed my house with a knowledgeable local broker. My house needed no repairs, but did need to be cleaned and decluttered. I received 2 offers for my house within a week. One was for $6K over list and the other was $60.5K over list.

If you live in a close in neighborhood and do not need repairs on your home, use a local agent. I would have missed out on $219K in equity if I would have given their crazy offer any consideration. Being ignorant of significant land use issues (can townhomes be developed next to you) showed their lack of professionalism. My house was market ready, but people who use hammers all day see every situation as a nail.

We recently sold our home to them for a very acceptable offer considering the total top to bottom renovations it needed. Like most realtors making offers, the initial offer was lower than we needed so we negotiated to a 2nd offer that was much closer to what we anticipated considering the fixer upper that it was. Jose went above and beyond in being accommodating with us when it came to cleaning out the house so they could begin work. Due to personal situations that kept coming up, it took us at least 4 weeks after closing before we were done getting out of the house and he didn't bat an eye every time I reached out and asked for more time. He always responded with 'No problem, just let me know when you are out and I'll start getting our contractors scheduled.' No pressure, attitude or push back at all even when days turned into weeks. They also let us leave a lot of broken items and what would end up being trash, and disposed of it for us so we didn't have to worry about renting a dumpster or hauling it to the junkyard ourselves. I would use these guys/Jose again if we are ever in the position of needing to sell our home quick.

Female rep from company attempted to buy home from a person with dementia on two separate occasions in Macon,Ga. Not good business practice..

Never ever use "We Buy Ugly Houses"
They will rip you off!
They ask if they can send contractors in to get an estimate for repairs, then they drop the price even more.
TERRIBLE company to deal with!!!
WARNING! DO NOT USE THEM!!

I am in the Atlanta area. HomeVestors great job! Jerry Cohen definitely represented. Working with him was a pleasure. He was very accommodating and informative. I contacted and showed the house to several investors. Many offers were placed, yet I chose to do business with Jerry Cohen because he made me feel comfortable and secure. The offer he made is what I received and I am very grateful to him and his team of professionals. Thank you Jerry Cohen and HomeVestors!!!!!!!!!

Our house was appraised for $600,000 and HomeVestors sent us a postcard that read: ...... "I'm interested in buying your house. I can pay you cash for your house. AS IS. You don't have to repair it or clean it up. You'll pay me NO commissions and I can pay typical closing costs. There is no obligation. Call me if you are interested." ........When I called them and said we were interested in selling it to them they offered us $200,000 for our $600,000 home. REDICULOUS!!!! ...... HomeVestors needs to be put out of business! They are jsut scamming people left and right!! Don't be the next victim of HomeVestors illegal theft!@!

wish I could give less the one star…weird, curt and disrespectful customer service. don’t answer questions kindly and speak to you as if you don’t understand anything. called me a bitch at the end of the call, probably thought i wouldn’t hear as i was just about to end. i also work in customer service and would never have this this level of disrespect and unprofessionalism to a customer. very glad they have horrible customer service so I didn’t let them make me an “offer” after reading these atrocious encounters……

We sold an inherited home that needed repairs and updating. We knew we weren't going to get market value. The local franchisee made an acceptable offer and kept 100% to our agreement and contract. I was actually surprised there weren't any last minute "got ya's". Less stressful than anticipated. Remember, the experience may differ depending on the local franchise philosophy.

Predatory. Offers much less than what a home is worth, then turns around and rents it out at an extremely high rate. This squeezes more people out of being able to rent (can’t afford the high rent) and depletes the number of homes to buy, meaning real home ownership is further out of reach for more and more people. These parasites will never get my house. I’d never be able to find another that I could afford.

I worked with Jose Torres from HomeVestors in Orlando and he was consistently honest, kind, professional, knowledgeable, and so helpful throughout the entire process. My parents passed away, and left me their home in extremely poor condition. I had no idea how I would clean up the house and prepare it for sale while already dealing with the emotions and loads of paperwork necessary in that situation, and I live in another state which complicated matters even more. Realizing the repairs that needed to be done was daunting; the task seemed impossible, and I needed a solution. I contacted several investors and while I had a few offers, I chose to work with Jose because he made me feel secure. He followed up with me every step of the way which gave me great peace of mind. The offer he made is what I received and I am completely grateful to him and his team of professionals.

Sent an UNSOLICITED postcard to my father in law offering to buy his house. STOP preying on the elderly!!! He's not in the market for a new house!!! Also, it's not just his house. It's mine too. ??

We used HomeVestors to buy our house and they did a great job. They were very flexible with the closing date and answered all our questions along the way. I would recommend Kari and Adom if you need a fair sale and a good process. Thank you HomeVestors.

Homevestor contacted me numerous time, from 2019, to 2021, I have several unit, which I bought 50k, and value now is 200k. But salesperson didn't think I know the real estate market, was offering me 60k over the phone. Whi6i laughed at him. Unfortunately looking for silly people to make a big buck. Stay away, they are cheaper than market by 50%. Run, don't waste any time....

While I did not sell my home to HomeVestors,
Kathy Morgan was very professional, friendly and helpful in my Property Analysis. I highly recommend Kathy for her expertise. She fully understood when I did not accept her offer. Told me if I need any help, she will be more than willing. Thanks again Kathy.

This company is a scam.
They offered me 440k for my home.
I got a moving company and moved my stuff and guess what? The 440k is off the table. New offer is 360k. To me, a big drop. To these scammers of a company, it’s small change and it’s what they do all the time. Avoid at all costs!!!

Horrible company that refuses to stop the endless harassment of people who are not selling their homes.

I’d highly recommend Mr Dan Quarto and his expertise. It was a smooth selling process and was very quick as well.

I wasted my time going through their full process of evaluation only to have them offer $81,000 less than the house actually sold to Zillow for. $81,000 less and still a no hassle sale. These people are looking and preying on people in despair and should be out of business. What a rip off.

Brendan Sullivan was a great guy to work with.He did a great job in helping my daughter with her house.I highly recommend him.Very kind and honest.
I give a 5 star on this.

SCHEDULED AN APPOINTMENT AND THEY WERE A NO CALL NO SHOW. I CALLED TO SEE WHAT HAPPENED AND IF THEY WERE STILL COMING AND THE MAN WHO ANSWERED SAID HE NEEDED TO LOOK INTO THIS FURTHER AND WOULD CALL ME BACK. HE NEVER DID. VERY UNPROFESSIONAL AND I WILL NOT BE DEALING WITH THEM.

HomeVestors contacted me to purchase my 3333 sq. ft 3/2/3 home on a half-acre no build NON-HOA lot. I was recently widowed & devastated at the loss of my husband. Roof, appliances, air conditioner, water heater, travertine, and upgraded laminate floors, and granite countertops were two years old. Homevestors offered me $34,000. Then they insulted me that I passed up this great offer. Beware HomeVestors, IMO.

They’re so irritating with sending you mails to sell your house.
How they dare?
If I sell my house I’ll call you but sending me mails with offers isn’t professional! .
Please stop doing this to peaceful people !
Thank you

Avoid this company like the plague.

Had a walkthrough with them today and at the end of the visit the gentleman didn't even offer what I paid for my house and he could have cared less about the improvements that I have made to it over the years nor the fact that I'm willing to leave brand new appliances (oldest appliance is just over a year old). His final offer was about 40% of what the house is appraised for. A hard "no" from me. I understand that they need to make money from the house, but I'm not just going to throw my investment away for pennies on the dollar.

1 star only because, like others have said before, I had to give them something.

Homevestors came out to give me an offer on my home. They went over all of the details of the sale and made an offer that worked for my situation. I thought their offer was fair compared to what the other houses were selling for in my area that had a similar condition to mine. I had a great experience with Homevestors.

This was my first time selling a house, my father was deceased and his house was left a mess. I had gotten a letter in the mail of all the things that they had to offer and I thought it sounded great. WRONG. Firstly the agent would ignore my call in the beginning and it was hard to get in touch with him, then he would make the excuse that he was having phone problems.. ironically when I sent him the address he got that instantly and with no problem at all. We agreed that he would come look at the house on 2/20/2021. We agreed upon 12pm -1pm and he had stated closer to 12pm. Well 1pm comes and guess who does not show, now I live about 2.5 hours from my fathers house as well. No show and no call. When I got in touch with him and gave him my name he basically said "is that suppose to mean something to me?" I can not express how furious I was when those words came out of his mouth. I am your client that we have spoken with each other multiple times and he still has yet to even learn my name.. UNPROFESSIONAL and RIDICULOUS. Once he realized he messed up in forgetting our appointment he knew he had really messed up, he wanted to go to the 21st, but I was not about to drive there again for him to not show again, also to not know my name? Not worth it. Unfortunately I can not explain what happens after the estimate part because they will not even be getting the chance with me. Was an awful experience and I would NOT recommend this company.

I received a letter from HomeVestors expressing interest in buying my house about 2 months ago. Perfect timing since we were starting house hunting and I figured it would be a lot less stress on me and my pets to just sell to an investor and not have to go through constant showings and the normal process. I know the market value of my house as-is, and comparable rates if it were fixed up, and I knew I could accept a lower offer this way and still make enough. I got a very lowballed offer, and I countered. He came back still lower than I wanted but not horrible, at this point, whatever, I know they need to make money in the end. The first red flag: the guy told me he just couldn't get any more financing. My realtor for buying a new house wanted to talk to him, might have a lead on another backer for him, and the HV guy told my realtor "$$ is just the best I'm willing to do." So already, 2 very different stories and I'm wary. I get another investor to look at my house but they decided they're going to pass, so I call HV guy up and verbally accept his previous offer. He tells me he'll have paperwork for me in a day or two. 3 days go by with nothing, so I reach out, and he tells me he's waiting on his lenders to approve (red flag 2, their website says "no loan approval" and "cash offer" everywhere!). That was Friday. Monday I follow up because I need a purchase agreement from him in order to move forward with buying a new house, he says he'll see what he can do. Next day (today) I follow up again, no response. Follow up again a few hours later, get told he'll call me in an hour. Almost 2 hours later I text him to see when he's going to call. He finally calls to back out with BS about not being able to get approved for financing, on an offer that supposedly requires "No loan approval." I'm livid because now the house I'm trying to buy is at risk and we may have to revoke our offer. I call corporate to see what they can do, and apparently all they do is provide their name on crap, I just get told "sorry, but the franchises are independently owned and operated, we have no control over them." The only reason HV even comes close to earning one star is because the guy did give me the name of another investor in the area who is more "aggressive" and that guy has already had someone on his team reach out to me and schedule someone to come look at my property tomorrow. I really wish I had found all these reviews before so I could have put more effort into finding a better, local investor and avoided all this stress.

I’m offended anyone called We buy ugly houses would even send me letters wanting to buy my house. My house is cute as hell and I would never consider selling. Not sure where they got my name and address but would love to get off their mailing list. Houses in rural areas are selling like hot cakes with ppl fleeing city life due to Covid, no one needs to be low balled by these ppl. If you need to sell your house find a family who will love it as much as you did, don’t sell to these shysters. Read their reviews. They are not good.

Allen Siebeneicher was very unprofessional in not only the way he did the whole business but in the way it was handled after.
My house is worth more. He low balled me so bad it was sinful. I have been trying to get a form signed since 12-19-19 to release earnest money.
He ignored me and needless to say it was never signed. So I am being held up with any in future escrows.
I regret I ever had any dealings with Mr. Siebeneicher or Homevestors in Houston TX.

They send a card to SOMEONE ELSE (does not live here, no one by that name has EVER lived here) to MY address asking THEM if they (HV) could buy MY house! Really? Since when are random people allowed to sell someone else's house?

Very dishonest and deceptive tactics. They gave me a date to close that they were not able to meet and requested to pay 3 months later when i could have been already closed by other companies and it caused me financial loss. Always ask them to verify funds before doing any business with them. Also, they low-ball you and from my experience, tried to have me sign a waiver disclosing that I was not being taken advantage of. I do not recommend.

Backed out day of closing. They site says prices are firm, yet one week prior to closing, after delaying 4 weeks, tries to negotiate the price down $20k. Then, they don't close on the day of closing.

my experience: Shady contracts. Only protect them, with ZERO risk on their part, they can not follow through on anything they say they will do and they try to get selller to take less right before closing... a LOT less. Not worth the risk. There are other reputable investors AND even better off just listing retail and have an agent look out for YOUR best interest.. not theirs.

Stay away from HomeVestors. Wouldn't even give them 1 star, but had to in order to post this message.

I called HomeVesters to buy my house. An agent came, by the name of Romel Patterson, from PHor the PHamily Properties, LLC, showed us a nice folder on their business, looked around and gave an estimated selling price.

Two days later, contacted me with a negotiated price to which we agreed upon, in "as is condition". Our attorney drew up contracts, sent them to their attorney for signature, which was signed and approved.
The agent brought two of their contractors to our house for a walk through.

The next day, minutes before I was going to sign the contracts, my attorney received notice that HomeVestors were withdrawing their offer and deposit check based on the "COVID-19 and the economy" and at this time can no longer meet our negotiated price, leaving us with no buyer and acquired legal fees. During this time, I rejected other offers based upon their commitment.

Honest, trusting sellers, beware of these types of business dealings that mislead potential sellers. We used HomeVestors/PHor the PHamily Properties, LLC, (Romel Patterson).

Company preys on little old ladies who's husband has died and need to go to nursing home. Rediculous low offer. Local representative makes 3 offers per day and 1 person hard on their luck per month accepts. Wish I could leave negative stars.

I sold my home in Orlando , Florida that I had lived in for 57 years . Hugh and Matt were very professional , friendly , and true to their word . I was given a good price for my house . Would definitely recommend homevestors to anyone who needs to sells as is .