Realtor.com ReadyConnect (Opcity) Reviews (READ WARNING!)
Reviews for Realtor.com Opcity, a referral network that matches consumers with real estate agents.
WARNING: Unlawful Kickbacks, Broker-to-Broker Collusion, False Marketing, Wire Fraud, Price Fixing.
Realtor.com ReadyConnect (Opcity) is a broker-to-broker collusion scheme, where "partner agents" unlawfully agree to pay massive kickbacks to receive your information and engage in market allocation, consumer allocation, false advertising, unlawful kickbacks, wire fraud, and price-fixing practices in violation of, inter alia, 18 U.S.C. § 1346, 18 U.S.C. § 1343, 15 U.S.C. § 1, 15 U.S.C. § 45, 12 U.S.C. § 2607, 12 C.F.R. § 1024.14. As a consumer, you will always significantly overpay for Realtor commissions subject to hidden kickbacks and pay-to-play steering promoted in this scheme.
United States federal antitrust laws prohibit consumer allocation and blanket referral agreements between real estate companies.
Be smart; do not allow your information to be "sold as a lead" to a double-dealing Realtor in exchange for massive commission kickbacks paid from your future home sale, or your future home purchase.
Buying and Selling with Realtor.com ReadyConnect (Opcity)
Realtor.com ReadyConnect (Opcity) is a referral fee network designed to collect fees by matching consumers with local real estate agents willing to participate. Opcity operates as a licensed real estate brokerage in Texas under TREC License # 9005100, but it does not produce any services that are typically offered by real estate agents and does not represent consumers when buying or selling real estate in any State.
When consumers submit information to Realtor.com ReadyConnect (Opcity), this information is simply sold to real estate agents who are willing to pay for it with 30%-40% share of their commission.
Realtor.com ReadyConnect (Opcity) Pricing
Realtor.com ReadyConnect (Opcity) revenue comes from referral fees and sale of user data.
Listing Services
- This Service Does Not Represent Sellers
Buyer's Agent Services
- This Service Does Not Represent Buyers
Realtor.com ReadyConnect (Opcity) Editor's Review:
Last updated: 05 December 2024
First published: 05 December 2024
Opcity is a Texas licensed real estate broker that collects an undisclosed referral fee (estimated at 30%-40% of agent’s commission) from all real estate agents. This fee makes it hardly a free service for anyone since referral fees are inevitably passed down to consumers.
More importantly, Opcity is a real estate agent that “does not engage in actual real estate broker services.” Opcity systematically applies pay-to-play bias towards all matching results, meaning, only real estate agents that have agreed to pay a referral fee are matched with consumers.
Opcity audits all transactions and requires agents to update the status of each transaction on continued the basis because it needs to find out how much money real estate agents receive in commissions and when these fees will be due, inevitably collecting private details of consumer’s agreement for home purchase or sale.
Opcity further calls it a "dispatch process that matches agents to available leads based on lead's proximity, lead's price points." The main qualification for real estate agents who participate with Opcity is their willingness to pay a referral fee. With Opcity is a subsidiary brokerage for Realtor.com, what used to be an independent MLS Aggregator, now is a middle-man broker.
Realtor.com had acquired Opcity in 2018, making this scheme one of the most scaled and damaging Referral Fee Networks in the United States. Realtor.com Opcity scheme is the low point of a transparent real estate process. From Opcity's own description of the service, the nature of the process could not be clearer: "We send a lead alert via text or mobile push notification to the agent 1st in the queue. That agent has approximately 5 seconds to click-to-claim the lead alert before the 2nd agent receives a lead alert and can also click-to-claim the lead. 5 seconds later, another agent is alerted, and so on."
In this process Opcity "qualifies" and "dispatches" consumers, where consumers are no longer in the driver's seat, but instead, are traded as a commodity.
Opcity plays fees down, claiming there are "no upfront costs" and does not publically disclose the exact amount of referral fees it charges each agent, but it rigidly locks every participating real estate agent into a referral fee attached to the back-end of every contract. As a licensed real estate agent that doesn’t perform any real estate services or takes any responsibility for the transaction, it is not entirely clear how this process works under the Business and Professions Code and RESPA.
Clearly, real estate agents only sign-up with Opcity because the price of the referral fee can be easily incorporated into their client's agreement with excessive commissions.
Opcity receives the lowest score because this service is clearly biased and it claims to provide the complete opposite of what it actually does. Realtor.com Opcity must be well aware of this issue but continues to operate on pay-to-play methodology in order to collect fees that needlessly make home buying and selling more expensive. As a matter of this review, it is impossible to segregate Realtor.com from Opcity - consumers should avoid using either service in order to protect their information from being "sold as leads" to random agents while being subjected with heavy referral fees.
FAQ for Realtor.com ReadyConnect (Opcity)
What are the alternatives to Realtor.com ReadyConnect (Opcity)?
Realtor.com ReadyConnect (Opcity) directly competes with several broker-to-broker blanket referral fee schemes, including OJO Labs, Clever Real Estate, mellohome, Rocket Homes, Zillow Flex, Redfin Partner Program, Opendoor Brokerage, Sold.com, Xome, effectiveagents, LemonBrew, Nobul, topagentsranked, myagentfinder, UpNest, and others.
Genuine alternatives to Realtor.com Opcity are sellers' agents who offer listing savings and buyers' agents who offer legitimate refunds to consumers.
What are the pros and cons of Realtor.com ReadyConnect (Opcity)?
Pros: there are none with Realtor.com ReadyConnect (Opcity). Realtor.com ReadyConnect (Opcity)'s Client Rewards proposition is a bait to earn a referral fee from the home purchase. In the United States, price-fixing between licensed brokers is prohibited by the federal antitrust laws, either when buying or selling a home.
Cons: there are several main disadvantages to Realtor.com ReadyConnect (Opcity). First, consumers are hiring two brokers for the work of one. Second, Realtor.com ReadyConnect (Opcity) takes a hidden referral fee. Third, Realtor.com ReadyConnect (Opcity)'s partner agents willingly participate to price fix their rebates ($600 for lower price homes to $12,000 for homes worth 4 Million USD and up.)
Summary: Realtor.com ReadyConnect (Opcity) steers consumers toward their network of brokers and away from others. Realtor.com ReadyConnect (Opcity) cannot legally organize brokers into a network because blanket referral agreements, price fixing, consumer allocation, and market allocation between licensed real estate brokers in the United States are prohibited.
What is Realtor.com ReadyConnect (Opcity)?
Realtor.com ReadyConnect (Opcity) is a referral fee network designed to collect fees by matching consumers with local real estate agents willing to pay it. When consumers submit information to Realtor-Opcity, their information is shared in exchange for blanket referral fees with real estate agents in a process known as a blind match.
Is Realtor.com ReadyConnect (Opcity) legitimate?
No. Realtor.com ReadyConnect (Opcity) is a consumer allocation and a price-fixing scheme between licensed real estate brokers that increases broker commissions and limits consumer choices. Realtor-Opcity revenue comes from undisclosed referral fees. Blanket referral fees set by such networks range anywhere between 35%-40% of the entire broker's commission. Realtor-Opcity is a pay-to-play scheme that offers biased matches for financial gain.
The main qualification for real estate brokers who participate with Realtor-Opcity is their willingness to pay a referral fee. Using its website, Realtor-Opcity engages in a process known as price-fixing because it pre-sets rebate amounts for independent real estate professionals, called 'Client Rewards'. Price fixing and consumer allocation between licensed brokers are a felony prohibited by federal antitrust legislation.
Where does Realtor.com ReadyConnect (Opcity) operate?
Realtor.com ReadyConnect (Opcity) currently operates in select areas across United States.
Contact Realtor.com ReadyConnect (Opcity):
6800 Burleson Road Bldg 312, Suite 125
Austin, TX 78744 US
Austin, TX 78744 US
Phone: (833) 507-7101
Realtor.com ReadyConnect (Opcity) User Reviews
Ramona w.
9/25/2023 4:09:09 PM
Pounding Mill
This is a rip off! Realtor.com should be ashamed of the way agents are being taken advantage of. It 's not enough that you pay the fee for the one time, you are connected to this group even in the future if anyone in your buyers family buys or sells. Not sure where they collect their data, but beware it's a rip off. a one is not a low enough rating.
Donald D.
6/2/2022 3:51:40 AM
Keller, TX
They list one city on the lead but the lead is actually several counties away. Had one today 141 miles from the listed city.
Larisa T.
5/13/2022 2:15:25 PM
Marietta, GA
I have started with Opcity about 2 years ago. It was more or less OK. The condition, however, was to close 3 rental leads to get access Buying and selling leads, as well as to control tools such as aetting your zip codes, distance, price range, types of properties, etc. After closing 3 rental leads, I was able to do all that and was receiving the Buy leads most of the time with most that already had representation or were not serious about buying.
I had to pause Opcity, due to merge of the brokerges were merging, and I was told that th enew brokerage was not particioating with Opcity. This was resolved several months ago and I decided to try Opcity again and re-activated my Opcity account. I am over 2 month in, and am receiving ONLY leases. If I deactivate the lease type properties, I do not receive any calls at all.
I hav ecalled Opcity numerous times, and followed suggestions they gave me. All the agents were super nice. The suggestions did not work unfortunately.
I am giving one star because if its a matter on=f algorythm to recognise my number and start calls on it, then I am supposed to be receiving at least a mix of Leases and Buys and sells. This is not happening.
The main reason of a 1 star is, when I called last time, th eagent on th eother end actually told me that "don't need to be with Opcity if I don't like it" (True, lol), and then he added that I "need to work harder". I think after this I am done with Opcity. Was thinking in investing in Realtor leads, but since Opcity is now Realtor.com, and after this experience, I changed my mind.
I had to pause Opcity, due to merge of the brokerges were merging, and I was told that th enew brokerage was not particioating with Opcity. This was resolved several months ago and I decided to try Opcity again and re-activated my Opcity account. I am over 2 month in, and am receiving ONLY leases. If I deactivate the lease type properties, I do not receive any calls at all.
I hav ecalled Opcity numerous times, and followed suggestions they gave me. All the agents were super nice. The suggestions did not work unfortunately.
I am giving one star because if its a matter on=f algorythm to recognise my number and start calls on it, then I am supposed to be receiving at least a mix of Leases and Buys and sells. This is not happening.
The main reason of a 1 star is, when I called last time, th eagent on th eother end actually told me that "don't need to be with Opcity if I don't like it" (True, lol), and then he added that I "need to work harder". I think after this I am done with Opcity. Was thinking in investing in Realtor leads, but since Opcity is now Realtor.com, and after this experience, I changed my mind.
Sandi B.
5/10/2022 1:56:21 PM
Baltimore, MD
U set me up with agent Michelle fuller of Baltimore md & she was very unprofessional not responding or getting back in touch in a timely manner
Daniel M.
5/3/2022 8:01:08 PM
Queens, NY
Opcity uses your location and mic to know when you ARE NOT able to accept a referral so your score goes down when you inevitably don’t answer. I spend 9-5 by my computer and desk with no new leads but the second someone engages me in conversation or I leave the house I get referrals.
Meg W.
5/2/2022 4:06:02 PM
Denver, CO
If I could give 0 stars I would . Terrible leads . They are always Claimed already when you claim even within a couple seconds . If you do manage to get a lead , they are all low quality . Most are section 8 or looky loos. Have been doing Opcity for 8 months . Have no received one good lead . No leads have came in For 3 months now ! Stay away !
Sylvia R.
3/16/2022 6:49:01 PM
Los Angeles, CA
The cut they take should be illegal. Predatory business model. They get a higher percentage than me at the end of the deal., while I take all the risk and do all the work. After paying my broker, my share ends up being less than anyone else in the deal. My recommendation is, no, no, no, no.
John R.
3/11/2022 1:07:27 AM
Ithaca, NY
Garbage app for a garbage service.
ZERO vetting of leads, I've gotten better quality calls from drunks & scammers who've found my number.
And don't even start on the excessive micromanaging of the leads or the excessive refferal fee (25% is standard but these people want 36% & up for trash)
ZERO vetting of leads, I've gotten better quality calls from drunks & scammers who've found my number.
And don't even start on the excessive micromanaging of the leads or the excessive refferal fee (25% is standard but these people want 36% & up for trash)
Kiya T.
2/6/2022 10:00:50 PM
Key West, FL
Terrible. I have called/emailed/FB messaged customer service more times than I can count because THEY have a location peg wrong (the map location is correct, but the city doesn't match). Almost all leads I get are for WAY outside my set area because of this. They have no interest in correcting the problem - at all. Even if the leads were mostly coming for my service area, they are not well vetted (ex: consumer wants a $150k house in a $800k average market, consumer wants a $500/mo rental in a $3,000/mo market). So disappointed with this service and just plain angry about the customer service experience.
Kelli L.
1/31/2022 5:58:10 AM
Houston, TX
OpCity, Realtor.com is a rip off scam. Why do we need another company to get in between a consumer and a real estate agent. They take 36% of broker commissions just to supply you a lead. It’s robbery.
Andrea R.
11/17/2021 2:02:08 PM
Round Top, TX
My review was last months and months I don’t have time for that but I can tell you it’s a horrible platform.
It’sowned by realtor.com are used to buy ZIP Codes and I purchased in advance and I got wonderful wonderful leads this platform is miserable and it only if you close to their algorithm give you more leads.
Most of the leads are real crappy and out of 30 agents in our office one gets the most because the algorithm gives her more leads. You literally have to be staring at your phone 27/4 to capture a lead that may or may not be good and they take 38% of your commission they take a 38% referral fee I cannot use the words here that I would like to say but they are awful and greedy. P.O Box 34 Round Top TX
It’sowned by realtor.com are used to buy ZIP Codes and I purchased in advance and I got wonderful wonderful leads this platform is miserable and it only if you close to their algorithm give you more leads.
Most of the leads are real crappy and out of 30 agents in our office one gets the most because the algorithm gives her more leads. You literally have to be staring at your phone 27/4 to capture a lead that may or may not be good and they take 38% of your commission they take a 38% referral fee I cannot use the words here that I would like to say but they are awful and greedy. P.O Box 34 Round Top TX
Toni S.
11/2/2021 6:18:19 PM
Punta Gorda, FL
Opcity charges ridiculous referral fee of 35%, and if that is not greedy enough, they are now trying to get an additional 3% from Agents to turn around and pay a Buyer's reward to the consumer of.03%. we as Agents start working with Buyer and then Realtor.com sends buyer the offer of a buyer's reward after the fact. Totally a deceptive business practice. I have closed several transactions with Opcity this year, but I will be deleting their app. I am not going to work this hard for even less money.
Jorge S.
11/2/2021 3:16:09 PM
Ocala, FL
The operators that call you read off a script. They don't get real answers from the leads. Most are totally useless calls. Clients with NO FUNDS OR CREDIT. You get the same response, they want to buy in 3 to 6 months. Which is a waste of time. Biggest thing is the 30% they rob from you plus any fees you have the client pay. Doesn't matter, it's added together with your commissions and you pay more out and still have the fees taken out of what's left of your commission. It's TOTALLY unfair and morally WRONG! It's bad enough to pay 30% to a service that can't screen a call, but then also to pay a higher fee from adding the brokerage fees, that are PAID to the brokerage? If it's only off the commission that's one thing, but to add other fees to the total is WRONG! WRONG! WRONG!. Bottom line is we as realtors are losing money from all of the time and efforts that we put in. If I could rate this service with a minus, I would.
Mitch B.
10/30/2021 7:59:26 PM
San Diego, CA
Make sure you ask the following question before you sign up as a lander. "What happens when your real estate agent steers the borrower to their preferred lender." The answer is, nothing! Opcity does nothing to protect you!
I had several incident where the agent lied to the buyer that they needed to use their lender.
Save your money and time.
I had several incident where the agent lied to the buyer that they needed to use their lender.
Save your money and time.
Joey C.
10/26/2021 5:20:16 AM
Auburn, AL
Horrible system. Way too high of a fee. This model will not last. Guaranteed to be the Achilles heal mistake of realtor.com in both their relationships with the advertising realtors and the consumers. They really should abandon this model before it’s too late but sadly I don’t think they realize yet what this is going to destroy their reputation and service model.
Greta
8/20/2021 3:15:03 PM
Boynton Beach, FL
I have been an Opcity agent for years and it does take some loyal commitment to work hard to claim low end buyers in the beginning. The leads increase considerably in price and frequency as time passes and your score goes up. Every deal is money I wouldn’t have found from buyers I would never have met. Every client is another 5 star review on google and a branch on the tree for your client base. There’s no magic. You have to claim fast and work hard to meet them and close them to increase your score.
John W.
8/14/2021 3:05:54 PM
Plano, TX
Can’t believe Trevor would allow this business model. They are not contributing to the buyer/seller. They are merely taking commissions out of the hands of those doing the work. It looks like Trec needs rules like they have with mortgage loan officers. No fee of any kind can be given to someone not materially involved in the deal. And yet brokerages are signing up where the agent gets 50% and they get 15-20 percent for merely signing up. Such a joke.
Dan
7/2/2021 7:29:12 PM
Oklahoma City, OK
It's true that as a realtor that uses opcity leads that most leads are poor. I currently average about one buyer side transaction for every 10-15 leads. One buyer was wanting to buy a 500k home in my state. He has girlfriend that I found out through probing, also needed to sell her home NOW that's located in a state I'm not licensed in. Opcity input...I'm not licensed in that state so I can't get a referral fee or deal with girlfriends house in any way. Do you think I gave them the girlfriends name. Why would I do that? They immediately probed about which referral name the girlfriend was connected to. They wouldn't answer any questions until they had my referral name. Now that they know they will immediately call my referral to find out the info on his girlfried. The real problem is that they charge the same high fee for any referral that I come across as a result of the referral they supplied me (for 2 yrs after referral date). I signed on so I get it. Really, this is a lead service that should only be used to help give you experience as a new agent. After that, if you are a true professional there is no need for this type of super-expensive lead service. It did give me experience and I'm thankful for that.
Thomas E.
6/29/2021 5:35:15 PM
Deltona, FL
Very helpful, connected me with a realtor, and a person to help with finding a mortgage company. Time was less that 20 minutes.
Johnny C.
6/27/2021 3:35:51 PM
Medina, TN
I am Real Estate Agent. I am allows looking for options to grow my business. I gave this site a look. I wish I didn’t. They sent me customers that were under contract with other Agent. Put in customer look to pay $300,000.00 for home and didn’t have cash or employment. They just send everyone to the pool to get their numbers and don’t follow the terms of agreement you signed with them. They don’t screen calls.
Lauren B.
6/13/2021 10:53:12 PM
Coatesville, PA
I signed up with op city as a new realtor looking for leads. As a new realtor you apparently are only eligible for completely unrealistic leads of people looking to buy actual houses for under 60k while the experienced realtors "supposedly" get the vialvle leads. I was open to anything, but when I accepted a couple of these low end leads, I was sexually harassed by these "presumed" buyers. I was stressed all day worrying about missing a lead notification and being further punished by their ranking system only to find out they weren't real leads anyway. Worst waste of time in recent history.
NJ T.
5/25/2021 12:56:27 PM
Silver Spring, MD
I was interested in looking at a condo in Silver Spring, MD. Some how I was contacted by someone from ReadyConnect (Opcity). They tried to connect me with an agent who was 50 miles away and knew nothing about the property. It was a total waste of time and annoying. What is wrong with NAR letting Realtor.com do this? No wonder Zillow is winning.
Jacob D.
3/25/2021 1:31:54 AM
Modesto, CA
Terrible lead experience with Opcity. Leads are poor quality, The employees that first engage with the leads are people from foreign countries and clearly don't give the consumer the best experience. Such a hard and cold conversion. 35% in a sellers market?? I can find better and way cheaper leads on Facebook.
Ashlee M.
2/22/2021 5:39:32 PM
Dallas, TX
In bed with Realtor.com taking away major markets from under Sales agents in Austin, DFW, Houston, and other markets, just to turn around and then ask them for 30%+ from the Agent from business that they already had until Opcity CEO turned Realtor.com CEO created the "Big Steal" and pulled the rug. First Zillow now Realtor, smh. No way team leads and brokerages can feed their agents with this insane model.
T-Dog
2/18/2021 7:56:59 AM
Los Angeles, CA
Honestly, it’s not that bad!!
As a new realtor, I have learned a lot. You have to close 3 leases before getting good leads (over $300k).
It took me about 6 months to close 3 leases!! It was the worse.
But once I did I started to get better and better leads.
I’m actually closing on a $700k lead right now.
Yes the referral fee is high, but I see it as, without Opcity I would’ve never got that lead.
I’ve met real clients. I’ve made great relationships. I’m grateful for the leads.
I hate the referral fee but that’s what I signed up for with Opcity.
As a new agent I take it as a learning experience and good practice.
As a new realtor, I have learned a lot. You have to close 3 leases before getting good leads (over $300k).
It took me about 6 months to close 3 leases!! It was the worse.
But once I did I started to get better and better leads.
I’m actually closing on a $700k lead right now.
Yes the referral fee is high, but I see it as, without Opcity I would’ve never got that lead.
I’ve met real clients. I’ve made great relationships. I’m grateful for the leads.
I hate the referral fee but that’s what I signed up for with Opcity.
As a new agent I take it as a learning experience and good practice.
ILIANA Q.
2/13/2021 9:43:55 PM
San Diego, CA
Opcity Review | Opcity Google Review | Opcity Realtor | Opcity Alternative
This is my second year in Real Estate and I have closed 12 deals with Opcity with 5 pending. Of course they take their cut but that's business.
Its discouraging that Realtor.com has given all flow of referrals to this company.
They're great but I don't use them anymore I'm working with an agent now, he's like Opcity but only charges $500 when you get a close. Norman Szobotka check him out I think he's still active on LinkedIn.
This is my second year in Real Estate and I have closed 12 deals with Opcity with 5 pending. Of course they take their cut but that's business.
Its discouraging that Realtor.com has given all flow of referrals to this company.
They're great but I don't use them anymore I'm working with an agent now, he's like Opcity but only charges $500 when you get a close. Norman Szobotka check him out I think he's still active on LinkedIn.
julia G.
1/25/2021 2:49:53 AM
DeLand, Fl
New to the system but am experienced Agent. Leads are not qualified. So far one was related to a builder and did not really need a Realtor as this person seemed to know it all. The others were looking for impossible homes, very cheap that cannot be financed yet they needed financing. None were prequalified. And many that showed up in the app were outside my mls and my area.
ricky S.
12/15/2020 6:24:41 PM
New England, ND
This drip system can make you sick! It's very unfair because with my hand on the app and within seconds I lose mostly all the leads. Something is crazy here and it makes you crazy. Something has to be corrected. An agent should have at least 10-15 seconds to pick up the lead. I've lost more leads in 2-3 seconds than I can count. I am probably going to de-activate unless they find a way to make it fair. Right now it can give you an anxiety attack. FIX IT! For 35% I think I should have 10 seconds to pick up my call!
Lucio L.
12/3/2020 11:55:32 PM
Aventura, FL
I just had the absolutely worst customer service call I have had from any company related to Real Estate.
Take a Depp breath and get ready for lousy customer service.
You've been warned!
Take a Depp breath and get ready for lousy customer service.
You've been warned!
Vincent M.
12/2/2020 1:38:36 AM
Apopka, FL
Realtor.com and Opcity have been major for me being a new agent. When you first start out you have small buyer clients that may not be able to be prequalified traditionally ( a lot of land buyers less than 50k) however if you stick with it and keep your leads coming in at night and early mornings you will find that you get a lot of clientele from them. Its on you as an agent to close. I've had a lead that wasn't prequalified and not even that serious, reach out to me and ask me to show them properties 5 months later. They are currently under contract. This is my first year in Real Estate and I have closed 6 deals with them with 2 pending. Of course they take their cut but that's business. If you cant hack it grab your jacket.
Dana W.
10/13/2020 12:48:29 AM
Everett, WA
Horrible program for brokers. They will send you exclusively unqualified leads. When you meet them, they haven't applied for a loan and then they never answer back. The program then says you didn't meet with them so they can send you less leads. They send you leads that are 2 hours away or if in the area, you respond in 10 seconds and it's gone. Beyond a waste of time, effort and money. You'd think that for the HUGE amount you would pay them, they could put in a little effort.
ali g.
8/21/2020 8:12:17 PM
New York, NY
The system is horrible. when you inquire on a property the assistant calls back FOR MORE INFO, and then you sit on hold for 15 minutes while they TRY to find someone to assist you further, to spend your money. THEY SHOULD OBTAIN THE INFORMATION THEN HAVE THE AGENT CALL BACK WHEN THEY ARE AVAILABLE. FRUSTRATING.
Suzy S.
7/29/2020 9:19:59 PM
Eureka, CA
This company is great at bait and switch. Think twice about signing up with them. You think their referral fee is one amount but if you have a decent sale the referral go up. THERE IS NO IN PERSON support. I have looked all over their website and can only find videos to watch. I don't have time for more videos to watch - I am trying to work. Most leads they send are from people that are not qualified to buy, have no income, savings or even a checking account. I spent a lot of time,at first, trying to work with these individuals and then realized they are a waste of time abd my money. I am so disappointed with this company and feel extremely betrayed by and taken advantage of.
Eileen
7/24/2020 6:16:06 PM
Clayton, NY
Its discouraging that Realtor.com has given all flow of referrals to this company.
They send me clients that are no where near me, nag me after I've indicated that I can't take a client.
Not happy with this service at all.
They send me clients that are no where near me, nag me after I've indicated that I can't take a client.
Not happy with this service at all.
Lourdes T.
7/15/2020 4:44:28 PM
Tavernier, FL
Horrible!
I signed up with Opcity and got 2 leads the first night..1 wanted to work with a builder/developer UGH so not prescreened at all.
The other one I managed to grab quick was low budget, and home was in short sale situation and pending offer.
After that 4 dings and I had my phone in hand, clicked the second I got the notification and lead was ALREADY CLAIMED.. how about not giving the same lead to a ton of agents within 2 seconds???
And if you do not click within 1 second, you start getting bad reviews from Opcity due to not claiming it fast enough.
RIDICULOUS!!!
I signed up with Opcity and got 2 leads the first night..1 wanted to work with a builder/developer UGH so not prescreened at all.
The other one I managed to grab quick was low budget, and home was in short sale situation and pending offer.
After that 4 dings and I had my phone in hand, clicked the second I got the notification and lead was ALREADY CLAIMED.. how about not giving the same lead to a ton of agents within 2 seconds???
And if you do not click within 1 second, you start getting bad reviews from Opcity due to not claiming it fast enough.
RIDICULOUS!!!
Carol S.
7/8/2020 8:37:55 PM
Bellevue, WA
I would never work with this agency.
The person that answered the phone gave me the run around, and sent me back to the listing, which is where I started, and got the referral to call OpCity.
She was VERY OFFPUTTING!!! I wouldn't sell my home through this agency if it was the LAST agency available!!!
They just wasted my time.
And if I could give them ZERO STARS, well, that wouldn't even be appropriate. How about -100?!!!
The person that answered the phone gave me the run around, and sent me back to the listing, which is where I started, and got the referral to call OpCity.
She was VERY OFFPUTTING!!! I wouldn't sell my home through this agency if it was the LAST agency available!!!
They just wasted my time.
And if I could give them ZERO STARS, well, that wouldn't even be appropriate. How about -100?!!!
Andy
7/1/2020 8:29:00 PM
Dallas, TX
Do not use Opcity. They charge a 30% referral fee. The leads are not great and most of them have real estate agents. Opcity gives out the clients information to insurance, warranty companies, and any other company where Opcity can make money. It's a sleezy business and I want nothing to do with it as a professional.
Nancy C.
6/23/2020 10:52:10 PM
Byram, MS
This application sucks you don't get upscale leads and when you do they are already taken in less than a minute that impossible and when you hit on the lower leads you always gets them. My personal take is that they give those leads to who they want to and just send them to you after they have been accepted. This has happen to more times than I can count and this my honest opinion. WOW it just happen again......
Brendon C.
4/28/2020 9:05:00 PM
Bradenton, FL
Got kicked out for not updating my referrals weekly, even though my market down in Florida is almost all out of state people moving down or getting a second residence.
you can say nothing happened but that gets tedious and the leads are very sub-par.
you can hold them for a long period of time but why not make the update monthly?
I get they want to keep track of leads but whats to stop me from just taking the information and leaving opcity in the dust?
more importantly, when they boot you off they release the leads to other agents and start the process all over again giving a bad image to the consumer, and who knows how many agents your leads have talked to?
I would hate to be on the consumer side of this program constantly getting calls from the sales center just to get redirected to an agent then back again!!
I'll stick to my $5-10 leads instead of giving them 20%
you can say nothing happened but that gets tedious and the leads are very sub-par.
you can hold them for a long period of time but why not make the update monthly?
I get they want to keep track of leads but whats to stop me from just taking the information and leaving opcity in the dust?
more importantly, when they boot you off they release the leads to other agents and start the process all over again giving a bad image to the consumer, and who knows how many agents your leads have talked to?
I would hate to be on the consumer side of this program constantly getting calls from the sales center just to get redirected to an agent then back again!!
I'll stick to my $5-10 leads instead of giving them 20%
Felicia S.
4/19/2020 7:06:13 PM
Katy, TX
When I bought Realtor.com leads they were fantastic I closed so many deals.
Then they bought Opcity and you get what you pay for the leads are few and not good quality I’d rather pay for what I use to get I am still giving it more time to get better but so far the leads are not very good.
Then they bought Opcity and you get what you pay for the leads are few and not good quality I’d rather pay for what I use to get I am still giving it more time to get better but so far the leads are not very good.
Josh G.
4/10/2020 7:08:55 PM
Rockville, MD
If you are a title company do not sign up for this service.
They do not hold the agents accountable to close with you they just say that.
We have called and can't get them on the phone we have been buying leads for 6 months and there have been several closed and none with us.
The agents always say sorry they wanted to use there own title company.
We all know that is a lie.
Beware
They do not hold the agents accountable to close with you they just say that.
We have called and can't get them on the phone we have been buying leads for 6 months and there have been several closed and none with us.
The agents always say sorry they wanted to use there own title company.
We all know that is a lie.
Beware
Shaun M.
4/10/2020 3:06:28 PM
Myrtle Beach, SC
These may be the worst leads I've ever come across.
The majority of the people I talked to did not want to speak with an agent, several have hung up before being transferred.
It's obvious OpCity is playing the numbers and referring every person with a heartbeat as if they were a qualified buyer.
WHAT A JOKE!!
The majority of the people I talked to did not want to speak with an agent, several have hung up before being transferred.
It's obvious OpCity is playing the numbers and referring every person with a heartbeat as if they were a qualified buyer.
WHAT A JOKE!!
Iddy
3/24/2020 10:59:27 AM
Atlanta, GA
Leads are not that terrible, but you have to close 3 deals for them to give you anything above $100K. In this market it’s almost impossible. My first lead i was able to find him a fixer upper and sold him the property for about $100K. I paid their 30% commission and now they’re coming after me because they want 30% of the transaction fee my client paid to my company. I’ve never heard of a company getting a percentage on a fee a client’s paying. Total BS.
Kathleen A.
3/23/2020 8:58:31 PM
Dallas, TX
As a potential renter, I was not only NOT impressed but annoyed by this process. I simply was trying to determine the availability of a condo in Dallas. I ended up talking to two different people, neither whom could answer that simple question. Highly inefficient. Waste of my time. And unfortunately for those condo owners, a missed chance at renting their condos. Sorry I didn't read the other reviews first. If I could give them NO STARS, I would.
John W.
3/21/2020 7:45:19 PM
Spring, TX
Lender review. What you need to know is they will offer you a package of live transfers for a certain price per transfer. What they don't tell you is that at best 75% will be live transfers and the rest are cold leads. Furthermore, of the live transfers you receive many are passed on with deceit where the buyer already has a lender and doesn't want to talk to you, or they are looking to lease, or they want to buy land, or run down house that doesn't qualify for financing.
Melissa N.
2/17/2020 2:53:36 PM
Knoxville, TN
Waste of time, leads are AWFUL, and guess what we as realtor do all the work and they charge us a large fee for what we have done to generate the lead. Crazy.
Mike S.
2/12/2020 5:56:08 PM
Brighton, MI
What a HUGE waste of money. DO NOT i repeat DO NOT waste your time or money on opcity. Things will go wrong and they will swear up and down they are working to fix you problems and completely blow you off My rep missed multiple appointments and when I had a huge issue the entire office was "sick" and out off the office. Complete trash and a HUGE scam.
Tara N.
2/12/2020 4:40:14 PM
Eugene, OR
Their accounting department needs to get it together. Every now and then they will send us threat emails telling us we are in trouble because we didn't send something in. Yes, yes we did. The leads are just garbage. They claim they are vetted, um, nope.
My favorite was the people wanting to spend $50,000 on a house (our average is almost $300,000) and they didn't have a loan, cash or jobs lined up when they moved here. That's not vetting at all.
What makes me the most mad, and there's nothing I can do about it, is that these are our leads. We do the write ups and take the good photos, we market the property and then places like this and Zillow charge an outrageous amount of money to sell our work to other agents. We pay to be in a database that then sells our art to other agents. It's ludicrous.
My favorite was the people wanting to spend $50,000 on a house (our average is almost $300,000) and they didn't have a loan, cash or jobs lined up when they moved here. That's not vetting at all.
What makes me the most mad, and there's nothing I can do about it, is that these are our leads. We do the write ups and take the good photos, we market the property and then places like this and Zillow charge an outrageous amount of money to sell our work to other agents. We pay to be in a database that then sells our art to other agents. It's ludicrous.
Judi B.
2/4/2020 9:11:41 PM
Myrtle Beach, SC
I am APPALLED that Realtor.com has fully taken advantage of the current market in my area and is totally screwing over agents. Shame on them! This referral fee sucks and shows how greedy a company they are.
So disappointed.
So disappointed.
Bob H.
1/30/2020 3:46:46 PM
Salisbury, MD
I have used the system for over a year. Their interpretation of "vetted " leads is very loose. If they cannot get a complete name how to call that a lead. It is a warm body period. I am currently 4th in my area for closed leads but the ratio of lead to closing is very low.
The fees are very high and I understand the feeling of blackmailing the industry. Doing business in this manner diminishes the professionalism of the industry. However, it is the devil we know.
The fees are very high and I understand the feeling of blackmailing the industry. Doing business in this manner diminishes the professionalism of the industry. However, it is the devil we know.
Dan W.
1/24/2020 5:35:02 PM
Vancouver, WA
Do not even call these people. They will harrass you over and over again! 12 calls in the span of 24 hours. Scam!!!!!
Monica B.
1/6/2020 10:52:20 PM
Greenville, SC
Terrible leads.
Every buyer I've been connected with so far has not been pre-qualified and their budgets are unreasonably low. Worse, if you're lucky enough to close a deal Opcity will take 35% of your commission, leaving you with very little after you've done a tremendous amount of work. This is a huge referral fee, way more than the standard for unqualified clients.
They also offer some buyers cash back after closing, which further takes away from your commission.
I believe there may be a lawsuit pending over some of this company's shady practices. Google it.
Beware!
Every buyer I've been connected with so far has not been pre-qualified and their budgets are unreasonably low. Worse, if you're lucky enough to close a deal Opcity will take 35% of your commission, leaving you with very little after you've done a tremendous amount of work. This is a huge referral fee, way more than the standard for unqualified clients.
They also offer some buyers cash back after closing, which further takes away from your commission.
I believe there may be a lawsuit pending over some of this company's shady practices. Google it.
Beware!
clayton s.
12/28/2019 10:32:24 PM
New Orleans, LA
Absolutely horrible. Called me on CHRISTMAS DAY. Called me 3 times in a row. They don't even seem to be located where the house I was looking at is. Avoid at all costs. Abhorrent business practices.
Margaret A.
12/23/2019 8:11:10 PM
Little River, SC
Ayanna was excellent and very professional and connected me quickly with what I needed
She is very pleasant to talk to and makes you feel comfortable and works hard to gather what she needs to appropriately meet your needs She is an excellent employee
Bonds
12/3/2019 11:19:25 PM
Costa Mesa, CA
This is a scam. I submitted a form to get more information on a specific company and instead was called, asked personal questions, then transferred to another agent who had no idea what house I was inquiring about.
Lafaye H.
12/1/2019 6:49:53 AM
Ann Arbor, MI
My broker recently began providing OpCity to newer agent and I’ve been using It for a little over a month. I have lost count as to the number of leads I’ve accepted and have yet to close on one. All of the leads are usually individuals who are not and cannot get pre-approved. I’ve also discovered that a lot of investors use OpCity as a way to gain access to agents in an attempt to obtain free information on homes they are interested in, but with no intention of using that agent to purchase property. I spend more time questioning leads to try and weed out individuals who are not genuine in their claim to want the service of a real estate agent. Overall, OpCity has been too much of a hassle and I know that my time can be put into lead generation methods that have proven throughout the years to produce quality leads.
Kyle K.
11/15/2019 7:25:15 PM
Cortez, CO
Op city is a realty company or referral system that uses third world boiler rooms to contact potential customers, I cannot understand these people and why doesn’t the realtor contact me directly instead of paying these folks ? This is a completely backassward approach and ultimately result in pissing the customer offf!
Teresa C.
11/15/2019 12:50:12 PM
Kansas City, MO
These people called every day wanting info on my husband approval glad I was smart enough not to send my information I will delete them out of my contact information
S D.
10/16/2019 12:09:30 AM
Concord, CA
As a mortgage broker, all I can say is STAY away, these leads are horrible. They told me, and this is why I went with them, that I would get "live" transfers, meaning that they talked to the lead and transfer them live to you. So far 1.5 months, not one live transfer and very few of these leads are legit.
Do NOT waste your money, I'm trying to break my contract, not sure I can.
Do NOT waste your money, I'm trying to break my contract, not sure I can.
Alex V.
8/26/2019 9:14:55 PM
Portland, OR
This is another example of how unprofessional non licensees are trying to stick their fingers in the real estate pie.
Everyone and their brother are publishing 'fake' real estate sites that confuse the public.
Almost all take our own information from multiple listing services that our dues built, and then try to sell it back to us.
Shame on them and, if an agent has to use it, shame on them for not being good enough to survive without supporting these types of companies.
Opcity has responded to some reviews, making it more clear tat they are just a MINING company selling leads that Realtor.com takes from our hard work.
Realtor.com shouldn't be allowed MLS access. Opcity as a real estate license just for this theme, and gets away with it by saying its a real estate agent to real estate agent referral.
This is a smoke screen. I could do the same by having a big site linked to the MLS as any real estate broker does or can, then when someone inquires 'sell' it to other real estate agents instead of working the lead myself.
As long as we keep paying for our own work to others who just advertise our own MLS data, we are just asking to be fleeced.
Everyone and their brother are publishing 'fake' real estate sites that confuse the public.
Almost all take our own information from multiple listing services that our dues built, and then try to sell it back to us.
Shame on them and, if an agent has to use it, shame on them for not being good enough to survive without supporting these types of companies.
Opcity has responded to some reviews, making it more clear tat they are just a MINING company selling leads that Realtor.com takes from our hard work.
Realtor.com shouldn't be allowed MLS access. Opcity as a real estate license just for this theme, and gets away with it by saying its a real estate agent to real estate agent referral.
This is a smoke screen. I could do the same by having a big site linked to the MLS as any real estate broker does or can, then when someone inquires 'sell' it to other real estate agents instead of working the lead myself.
As long as we keep paying for our own work to others who just advertise our own MLS data, we are just asking to be fleeced.
Susan C.
8/21/2019 12:32:28 PM
Ashburn, VA
I requested more info about a specific house on Realtor.com. The first line of my inquiry said no phone calls please. My phone rang immediately when I hit “send”. When I didn’t answer I got an immediate text: I have received your request to find a property in Berryville. That is not what my inquiry said. I don’t appreciate someone I didn’t write to somehow intercepting my inquiry to a realtor and not even reading it before calling me, which is what I didn’t want. Furthermore, I don’t want someone to “find me a property”. If I did, that’s what my inquiry would have said. Way to lose potential customers. You think you’re writing to a specific person, but apparently your info goes to anyone who pays for it. Disgusting.
Jason
8/19/2019 4:47:49 PM
Plano, TX
Opcity is selling warm transfer leads and live transfers. The warm transfer leads are most likely worth about $5.00 leads. Opcity is selling those to you for $82 a piece. Really great for Opcity not so much if you are expecting leads you purchased to take your calls. In their agreement, they state they can fill your quota with live transfers and warm connections. Warm connections happens to be 100% of what we have recieved from OpCity and the lead quality is possibly the worst I have experienced from internet leads in the past 5 years. I received no live transfers because i wasn't enabled for them. Only nobody at OpCity told me I about this until week 2. I have requested they cancel my account and refund my money. This is because I do not want any warm transfers period and I no longer trust this company. I refuse to pay $82 a lead for garbage leads. Their answer to me is to enable the live transfers and move forward. I have no interest whatsoever in moving forward under those terms. The leads they provide that are "warm" are garbage. I cant speak to the live transfers but at this point knowing they intend to fulfill my quota even partially with the warm connections means, we will not move forward. I caution anyone that intends to engage as a lender with OpCity.
Katie M.
7/8/2019 2:58:21 PM
Birmingham, AL
I’ve been using this service as a lender for about 1 month and I’ve received only 1 live transfer call out of 7 that I was awarded. When I reached out to customer support to confirm the phone number that the live transfer calls will come from (to make sure it’s not going to spam through my cell phone service provider) while also to confirm whether or not this is standard. The response was over 48 business hours. I had to send a second follow up email to get a response. Once I received a response it didn’t even address my questions! It’s as though the customer support emails go to an automated FAQ and send a bot blanket response. Either no one reads the emails or they do and they don’t care to answer the question. This has happened on 2 separate occasions. The customer support for vendors (was realtors, lenders etc) is terrible so far. I can’t imagine it being worth the fees collected after closing. I also understand that if an agent leaves a broker and closes the loan with another company that the broker still has to pay a commission (referral fee) to OPCITY! If they don’t make any money on the deal they still have to pay. If I’m wrong then someone correct me. It seems to risky for lenders and realtors so far. If that changes I’ll update my review. Also, there’s no way to weed through the bad referrals. They’ll assign calls to you with people who have (fair) credit. I don’t have a way to avoid those calls since they’re mostly a waste of time. They need to change that so we can decide what type of referrals we will accept so we aren’t waisting our time or theirs. That’s only an option if you get a live transfer (and that has been rare so far)
Sam S.
5/14/2019 2:29:13 AM
Denver, CO
They are owned by realtor.com who get their info from the MLS that we agents pay for. Anytime someone is interested in a house on realtor.com, Opcity gets the lead and then send it to a random realtor who pays 35%.
Katy V.
4/18/2019 1:44:55 AM
Los Angeles, CA
Keep away from Opcity. 35% is too much for a good agent to pay. Good agents don't use referral systems. They are more aggressive since they been bought out.
Geodoma team publishes genuine, independent, and unpaid editorial reviews for residential real estate companies that operate in the United States. Each year we highlight services that bring the best overall value to consumers with the highest Editor's Rating. There are no commercial agreements (paid or otherwise) between Geodoma and the reviewed business. We encourage consumers to post helpful and independent user reviews about this business with any sentiment.
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